In a competitive business environment, first impressions are often lasting impressions. The way you present yourself—through your image, grooming, and personal branding—can significantly impact your professional success. A well-groomed appearance and a strong personal brand not only reflect your attention to detail but also communicate confidence, competence, and credibility to others. These elements are crucial in building trust with clients, colleagues, and stakeholders, helping you stand out in a crowded market.
Beyond appearances, personal branding plays a vital role in how you are perceived and remembered. It’s about consistently showcasing your unique value, strengths, and professionalism in every interaction. Whether you're meeting with clients, networking, or simply representing your organization, a strong personal brand ensures that you leave a positive and lasting impression. Investing in your image, grooming, and personal brand is an investment in your professional reputation and long-term success.
PROGRAMME OBJECTIVES
LEARNING OUTCOMES
Frontliners, Customers Service, Managers, Salespeople and anyone who want to improve their grooming, personal branding and business etiquette.
DAY 1
9.00AM-10.30AM
Module 1: Creating Your 1st Impression Introduction/Energizer
10.30AM - 10.45AM Break
10.45AM-1.00PM
Module 2 : Getting to Know About Your Personality and Figure
1.00PM - 2.00PM Lunch
2.00PM-3.30PM
Module 3 : The Persona of 1st Class Creating Your Presentable online and offline Appearance
3.30PM - 3.45PM Break
3.45PM-5.00PM
Module 4 : Your Etiquette Matters Building Etiquette for Professional Relations
DAY 2
9.00AM-10.30AM
Module 5 Simple Gesture Speak Volumes Your Business Body Language (non-verbal) and Behaviour.
10.30AM - 10.45AM Break
10.45AM-1.00PM
Module 6 Speak up and Be Heard Build Up Your Professional Communication
1.00PM - 2.00PM Lunch
2.00PM-3.30PM
Module 7 Emotional Intelligence
3.30PM - 3.45PM Break
3.45PM - 5.00PM
Module 7 Emotional Intelligence (Continuation)
Interactive presentation, individual activities, group discussion, online games, video related to content, quiz and demonstration.
Her personal view, a good trainer needs to be motivated, possess a good energy level and enthusiastic. Often it is hard to explain to people something that is very practical and visual so you have to mix demonstrating in verbal explanation. Patience is a virtue as everybody learns differently. Be fun and passionate to train individuals.
Or
We have a faculty of specialists who can cater to your organization's various levels and specific needs.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123.
“We have received wonderful feedback from the participants about the training and the value of your training. The participants expressed to me how much they enjoyed the session and appreciated the content of your presentation. You took the group beyond the rudiments by engaging them in a way, to teach them by example, your most valuable lesson of creating a professional image.” -Heidi Chong, Senior Manager, Tokio Marine Life Insurance (Malaysia) Bhd
“Ms Pauline Chan had professionally extended her professional expertise in branding to help rebrand our company’s positioning and market competitiveness. She had provided professional advice on professional business wording in marketing materials and communications to elevate our company’s impression and reputation to another level.
Besides, she also provided her consultation on the redesigning of our product brochures which ease our presentation to our clients. The newly designed brochures are significantly visual friendly, well organized and professionally oriented. On top on being a consultant to our company branding, she also conducted her training courses on Personal Branding skillfully.” - Liew Kim Seng, Managing Director, Sasaki Industrial Sdn Bhd
“It was great session. This session make me realized the power of colour and it definitely has impact on our working life, choice of attire and eventually left a deep impression to others on us! It is awesome.” - Julia Chiam, Talent Management and Development Officer, Opus Asset Management Sdn Bhd
“Pauline’s class is not only educating but intrinsic and interesting. Will engage her for more trainings” - Francis Bun, Managing Director, Reddoor Properties Sdn Bhd
| Normal Fee | Early Bird | Group Fee |
|---|---|---|
| Sign up 1 pax | Sign up 1 pax | Sign up 3 pax or more |
| Pay 1 day(s) before course starts | Pay 14 day(s) before course starts | Pay 14 day(s) before course starts |
| MYR 2990 per pax | MYR 2600 per pax | MYR 2500 per pax |
| USD 890 per pax | USD 760 per pax | USD 730 per pax |
1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through
our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only
We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com
This secretary and administrative training program...
